Contact Us

Contact us when

  • you need someone to help clarify a situation or circumstance that affects you in your relationship to the University.
  • you feel that a particular University student policy has been applied unfairly.
  • you are an Athabasca University student or staff member and you feel that University policies, procedures or services are having an adverse impact on students.
  • you have a University-specific problem that requires someone to help negotiate a solution.

We're here to help

Contact Us

1-780-675-6199 (International) or 1-800-788-9041 ext 6199 (toll-free in Canada/U.S.) Email:

If you prefer to use regular mail, our mailing address is

Ombuds Office
Athabasca University
1 University Drive
Athabasca, AB, Canada
T9S 3A3

Ombuds staff

Carol Lund
University Secretary

Masani St. Rose
FOIP, Ombuds and Policy Advisor

Kim Zimmermann
Ombuds Coordinator